This causes me such a flipping headache. I’ve done both a MA and an MSc and for the MSc dissertation I did all of my referencing manually, rendering me with a completely irrational hatred of full stops and brackets. I discovered Menderley during my MA and fell in love with the idea of a Reference Manager. Fast forward to the PhD Days and I find myself falling out of love with Menderley sadly. Over the last couple of months I have ended up starting new Menderley accounts to try and cope with the fact that it kept crashing on me. Over the last week it has crashed at least four times on me when I have tried to use the find duplicates function.